Comfort Keepers has completed and received its Home Care Pulse Certification. Home Care Pulse, a company which measures client and employee satisfaction, created the certification program to measure key satisfaction aspects of its in-home care delivery as well as the level of satisfaction of the care giving staff.
The certification requires an agency to be reviewed monthly and includes the evaluation of areas such as loyalty, benchmarking improvements, client and employee interviews, caregiver performance, caregiver morale, agency incentives and caregiver rewards to name a few. Comfort Keepers provides families with non-medical companion services for aging adults, new mothers, and others who need in-home care. For more information, visit their website at www.comfortkeepers.com/fairfax-va.